Reports and pick & pack
Use Sales by product to see what to make, Pick & pack to see who gets what, and custom reports for everything else.
Quick Answer
How do I see how much of each product to make in Neartail?
Open a form's Orders tab and choose Sales by product. It lists each product with its order count, quantity sold, and amount for the selected date range. Choose Pick & pack report to break that down by customer. Set the date range to your ordering period, then print or export the result.
Open your form's Orders tab. Reports are the tabs along the top.
Which report to use
| Question | Report |
|---|---|
| How much should the kitchen make? | Sales by product |
| What goes in each customer's bag? | Pick & pack report |
| How is each product category doing? | Sales by category |
| Who are my biggest customers? | Sales by customer |
| How many orders are at each stage? | Sales by order status |
| Where did my orders come from? | Traffic source |
| I need every order in a table | Google Sheets |
| None of these | New report |
Don't see Sales by product?
These reports need a form with more than one product and a currency. Forms created from Neartail's creation pages had them in our tests. One form we made with an AI tool outside those pages only had Responses by status and by email. See Troubleshooting.
See what to make
Sales by product adds up each product across orders.
| Column | Meaning |
|---|---|
| Product | The product name |
| UNIQUE Orders count | How many orders include it |
| SUM of Quantity sold | The total to prepare |
| SUM of Amount | The money from that product |
| Lineitems count | How many order lines it appears on |
See what to pack
Pick & pack report groups each product by customer.
Use it to pull each product from your prep area and put it in the right bag.
Set the date range
The arrows at the top move between periods, and reports show that period only. Before you trust a total, check that:
- The range covers your whole ordering period.
- Orders from other collection days aren't included.
A report for Oct 25 – Oct 31 won't show an order from Nov 1, even if it's for the same delivery.
Print or export
The ⋮ at the top right of a report has Export to CSV, Download as PDF, Show/Hide columns, Conditional formatting, Add collaborator, Make a copy, and the choice of Weekly, Monthly, or Yearly periods.
A PDF suits a kitchen wall, and a CSV suits a spreadsheet. Check one sample page before you print them all.
The Google Sheets view
This shows one row per order: the order number, date, status, week, month, amount, quantity, and customer's answers. It doesn't have a column for each product, so use Sales by product to count products.
Link to Sheets is covered in Google Sheets.
Create your own report
Choose New report
It's the last tab.
Name it and pick a period
Use a name your team will recognize, such as Friday pickups. Auto is the recommended reporting period. More options includes abandoned responses and footer calculations.
Choose columns
Expand Summary, Other details, Submitted from, and Calculated columns, then tick what you need.
Choose a layout
Table, Nested table, or Matrix. Then choose Finish.
Check it against known orders
Compare a few rows with their actual orders before your team relies on the report.